Cancellation Policy

Right of return for consumers
(A consumer is any natural person who concludes a legal transaction for a purpose that cannot be attributed to their commercial or independent professional activity)

Return policy
You can return the goods received without giving reasons within 14 days by returning the goods. The period begins after receipt of this instruction in text form (e.g. as a letter, fax, e-mail), but not before receipt of the goods by the recipient (in the case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also not before fulfillment of our information obligations under Article 246 § 2 in conjunction with § 1 para. 1 and 2 EGBGB and our obligations under § 312g para. 1 sentence 1 BGB in conjunction with Article 246 § 3 EGBGB. Only in the case of goods that cannot be sent by parcel post (e.g. bulky goods) can you also declare the return by requesting the return in text form. Timely dispatch of the goods or the return request is sufficient to meet the deadline. In any case, the return shipment shall be at our expense and risk. The return shipment or the return request must be sent to:
AMF-Bruns Freizeitmobile GmbH & Co. KG, Hauptstraße 101, 26689 Apen

Consequences of return
In the event of an effective return, the services received by both parties must be returned and any benefits derived must be surrendered. In the event of deterioration of the item and for benefits (e.g. benefits of use) that cannot be returned or can only be returned in part or only in a deteriorated condition, you must compensate us for the value. You only have to pay compensation for the deterioration of the item and for the use of the item if the use or deterioration is due to handling of the item that goes beyond checking the properties and functionality. Testing the properties and functionality” means testing and trying out the respective goods, as is possible and customary in a retail store, for example. Obligations to refund payments must be fulfilled within 30 days. The period begins for you with the dispatch of the goods or the return request, for us with the receipt.

Exclusion of the right of return
The right of return does not apply to contracts for the delivery of goods which are manufactured according to customer specifications or which are clearly tailored to personal needs or which, due to their nature, are not suitable for return or can spoil quickly or whose expiry date would be exceeded, for the delivery of audio or video recordings or software, provided that the delivered data carriers have been unsealed by you, and for the delivery of newspapers, magazines and periodicals (unless you have made your contractual declaration for the delivery of newspapers, magazines and periodicals by telephone). End of the return policy

Please note:
If possible, please do not send the goods back to us freight collect but as a prepaid parcel. We will also be happy to refund the postage costs in advance. Please avoid damaging or soiling the goods. If possible, please return the goods to us in their original packaging with all accessories and packaging components. If you no longer have the original packaging, please provide suitable packaging to avoid damage in transit.

The above modalities are not a prerequisite for the effective exercise of the right of return.

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